Meredith Hirsh, MBA, FACMPE
CEO and Vice President
As Co-Founder and Vice President of The Hirsh Center, Meredith is the catalyst behind the practice's growth from one rheumatologist and four employees to a team of 40 healthcare professionals dedicated to the patient experience. Responsible for the management of the clinical, administrative, and billing departments, Meredith oversees business development, employee relations, and contracting at The Hirsh Center.
Born in North Miami Beach and raised primarily in the Midwest, Meredith returned to her Florida roots to graduate with her bachelor’s degree from the University of Florida with high honors in Advertising; she later returned to obtain her Master’s in Business Administration. With her extensive educational background, Meredith has integrated her diverse knowledge of business and valuable management experience to support The Hirsh Center’s mission to provide precision joint care through state-of-the-art imaging techniques and compassionate healthcare, offering patients a better quality of life.
Meredith prioritizes community involvement by participating in a multitude of professional organizations where she shares her journey with others and provides insight on how to establish and develop a successful medical practice. Meredith is a speaker for the American College of Rheumatology, Florida Society of Rheumatology, Medical Group Management Association, and Palm Beach County Medical Society, as well as an adjunct faculty member of Florida Atlantic University’s College of Business.
PRESENTATIONS:
- “Managing Millennials in a Multigenerational Workplace,” Florida Society of Rheumatology
- “Hiring and Managing Millennials,” Palm Beach County Medical Society
- “Performance Evaluations: When and How to Discipline or Terminate,” Florida Medical Group Management Association; American College of Rheumatology; Florida Society of Rheumatology
- “Utilizing Non-Physician Providers Effectively,” Palm Beach County Medical Society
- “How Does Your Compensation Add Up?” Florida Society of Rheumatology
- “Story of an Entrepreneur,” University of Florida Professional MBA; Saint Andrew’s High School
- “Staffing for Efficiency,” Florida Society of Rheumatology
- University of Florida College of Journalism, Senior Advertising Campaign’s class, company client project
- "Risk and Crisis Management: What COVID-19 Taught Us,” Palm Beach County Medical Society, October 2021
FACULTY LECTURES:
- Florida Atlantic University, adjunct faculty, College of Business Executive Education, 2019 to present
- Certified Medical Business Management program: Operations and Legal, Regulatory and Compliance
- History of Health Insurance and the Healthcare System
- Health Insurances and its Impact on a Practice
- Customer Service: Communicating with Internal and External Clients
- Presentation Skills: Business Writing and Verbal Communication
- Negotiations: from Inception to Execution
- Risk and Crisis Management
- Managing a Stellar Billing Team: The Backbone of a Medical Business
- Practice Growth: Developing a Strategic Plan
- Medical Business Marketing
- Outsourced Services and Alliances
Meredith presenting on “Utilizing non-Physician Providers Effectively” for the Palm Beach County Medical Society’s Health Care Connection Series.
Christa Eitel
Executive Director of Finance and Operations
Christa Eitel is a dedicated leader committed to enhancing the care and experience of patients, physicians, and support team. In January 2025, she joined The Hirsh Center as Executive Director of Finance and Operations, bringing with her a wealth of experience in operational excellence and financial management. Her mission is to help the center streamline processes, improve outcomes, and ensure that both patients and physicians have the support they need to achieve excellence in their care.
Before joining The Hirsh Center, Christa served as Senior Executive Director of Finance and Administration at the Schmidt College of Medicine at Florida Atlantic University, where she worked closely with faculty and staff to create more efficient, patient-centered operations. She is passionate about using her skills to create environments that empower healthcare professionals to focus on delivering the best care possible while supporting patients every step of the way.
Christa holds an MBA from the University of Cincinnati and a bachelor’s degree in organizational communication from Ohio University. She also holds certifications in Management Accounting from Florida Atlantic University and an Innovating in Healthcare Certificate from Harvard University, which provides her with the tools to effectively balance financial sustainability with exceptional patient care.
Known for her collaborative approach, Christa is dedicated to developing strong, effective teams that work together to create meaningful improvements for everyone at The Hirsh Center. Her focus is always on making a positive impact, enhancing the patient experience, and helping both physicians and staff thrive in an environment that encourages growth and excellence. When not working, Christa enjoys spending time with her husband and two children, maintaining a balanced perspective that informs her approach to leadership.
Susan Odom
Director of Revenue Cycle Management
Born in Queens, New York, Susan moved with her family to Lantana, Florida in 1989. With a passion for healthcare, Susan decided to study medical billing and coding and now has over 20 years’ experience in the medical billing field. Before joining The Hirsh Center as a Billing Specialist in 2013, Susan worked in Hematology and Oncology for 6 years, moving up to become the Billing Manager for a small practice in Boynton Beach. Since joining The Hirsh Center, Susan’s dedication and strong work ethic have led to multiple promotions, most recently to Director of Revenue Cycle Management.
With a wealth of billing experience, Susan provides solid direction and comprehensive knowledge to our billing team. She directly supervises three team members to ensure accuracy and efficiency in insurance verification, data entry, collections, reimbursement and denial management. Susan is a member of The Hirsh Center’s leadership team which helps provide direction and support to our entire work family. Susan’s expertise and guidance have propelled The Hirsh Center to sore beyond industry-standard benchmarks.
Jodi Carey
Director of Human Resources
Originally from Pomona, NY, Jodi moved to sunny South Florida in 2008. Jodi joined our team in April 2024 with over 25 years of experience in healthcare, pharmaceuticals, biotech and human resources. Jodi earned her Bachelor of Science degree from Johnson and Wales University. She oversees all aspects of employee relations, compensation and benefits, people and culture, talent acquisition and the full spectrum of human resources functions.
Jodi is a member of The Hirsh Center’s leadership team, where she plays a vital role in guiding and supporting our entire work family, her commitment to fostering a positive workplace and her deep understanding of The Hirsh Center makes her an invaluable asset to our team.
